
Journey Platform: Low-code notification workflow platform that allows technical and non-technical users to create complex workflows through a simple drag and drop user interface.By: Arjun Raman, Ken Snyder, Mengting LiIntroductionEffective communication hinges on delivering the right message, to the right audience, at the right time. At Airbnb, our goal is to engage our users — both guests and hosts — by delivering inspirational and informational notifications through various channels, such as email or in-app messages.Historically at Airbnb, complex notification workflows have been solely managed by engineering teams, with each workflow requiring the deployment of code. As our platform evol…
3 weeks, 5 days назад @ medium.com